RETURN POLICY

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For exchange please write us a mail at myhuedee@gmail.com or call us at  : 033- 40050359

    1. We offer 7 days hassle-free returns & exchange from the date of delivery and a further 7 days for the returned product(s) to reach us. We also offer reverse pick-up services at no additional costs or charge. ONLY IF YOUR PIN-CODE IS SERVICEABLE.
    2. Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to availability of the service in your area pin-code.
    3. For COD orders, a coupon code will be provided in the span of 5 working days from the day of return pickup on your registered e-mail address/contact number.
    4. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
    5. Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.

    6. Shipping charges are non-refundable for both COD and PREPAID orders. An amount of INR 250 for delivery and handling charges will be deducted from your paid amount. This amount is charged by courier logistics company.

    7. Payments made with COD option WILL RECEIVE A COUPON CODE WORTH THE SAME AS YOUR ORDER VALUE WHICH CAN BE USED IN UNDER 1 Year FROM THE ISSUANCE OF THE COUPON CODE.
      You can get in touch with us about any issues at our customer support portal or drop us a line 

    8. ON-SALE ITEMS ARE NON-REFUNDABLE, ONLY EXCHANGE WITH OTHER ON-SALE ITEMS IS ALLOWED.

To return the product, use our easy online returns process by logging in to your HUEDEE.COM account.

You can email us your queries at myhuedee@gmail.com

RETURNS PROCESS – Online Returns  

In order to return an item, please post us back the item you received on the address below : 

EPOCH CLOTHING,
ACTION AREA 2C,ASTRA TOWERS, ANO 317,
NEAR AKANKHA MORE,
RAJARHAT, I.T PARK LIMITED
KOLKATA 700156,
PH :033- 40050359